CONGRATULATIONS ON YOUR WINNING BID!

Waiting for Shipping Information of won items can be both exciting and daunting. It can be especially stressful when it comes to the safety of your purchase. That’s why we offer in-house packing and shipping services to make your life easier.

Our shipping program is designed to provide you with peace of mind knowing your items will be professionally packed and shipped. Once your auction invoice has been paid, you’ll receive an email giving your options. Choose between in-house shipping, pick-up, or arranging your own shipping.

Our in-house shipping program works with trusted carriers like USPS, Fedex, UPS, and DHL. We negotiate to get you the lowest shipping rates possible for small items. For larger items like furniture, rugs, and large art pieces, our partner LTL shippers will help you arrange safe delivery.

 

In-house Shipping Program

Our in-house shipping program is designed to make your auction experience as seamless as possible. As soon as you pay your auction invoice, you’ll receive an email with the option to choose between in-house shipping, pick-up, or arranging your own shipping. If you decide to go with our in-house shipping program, you can rest assured that your items will be professionally packed and shipped by our experienced team.

Trusted Carriers and Lowest Shipping Rates

We work with trusted carriers like USPS, Fedex, UPS, and DHL to get you the lowest shipping rates possible for small items. We understand that shipping costs can add up, especially for larger items, which is why we’ve negotiated the best rates with our carriers to help you save money.

White Glove Delivery for Larger Items

For larger items like furniture, rugs, and large art pieces, we’ve partnered with LTL shippers to help you arrange for white glove delivery right to your doorstep. Our LTL shippers specialize in transporting larger items and will provide you with the highest level of service to ensure that your items arrive safely.

Fully Insured Shipping Services and Simple Claims Process

We know how important it is to keep your items safe during transit. Willow fully insures all of our shipping services against loss or damage. And if anything does happen, our simple claims process will help you get the compensation you deserve.

We’re committed to making sure you have a smooth and enjoyable auction experience from start to finish. Our shipping department is made up of experienced professionals who will provide you with secure and prompt shipping information. Don’t hesitate to reach out to us for assistance with your won items and their shipping information.

Chinese Porcelain Incense Burner, Daoguang – Price Realized $9,000 6-16-22
Shipping information for your won items by Willow Auction House

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